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Team - Factory Direct Shutters, Awnings & Blinds Team - Factory Direct Shutters, Awnings & Blinds
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Home » About Us » Team

Teamwork from start to finish

At Factory Direct, it’s our team that makes the difference. Professional, reliable, hard-working and expert at what we do, and proud of how we do it. We are driven by simple ideals of old-fashioned service, honest advice and excellent workmanship for exceptional prices. And we pride ourselves on delivering these ideals throughout every step of the process.

With more than 20 years of experience transforming the look and feel of homes and workplaces, our expert team can help you make great design choices and suggest products that will be both beautiful and functional for your needs. And when it comes time to install them, we pride ourselves on our outstanding workmanship.

But don’t take our word for it, here’s what our customers have had to say recently:

“The installation guys have done a fantastic job and I would like to say a big thank you and well done.”
“Every staff member was polite and helpful and acted in a very professional manner. Every step of the way I was expecting someone to fail me but I can say I would highly recommend your company to anyone.”
“Hard to find such a reliable company – well done everyone, I am very happy with the blinds and job.”
“Absolutely love my new shutters, thank you all for your professionalism from the quote to the end product.”
“Certainly in the top 5% of ‘tradies’ we have ever had carry out work at home.”
“Thanks to all that have been involved with the sale and installation of the blinds. Could not have been a better experience.”

That’s our team

100% committed to you, professional, reliable, hardworking and expert at what they do. More than 20 years of experience has helped us work out how to hire the best people for the jobs and for our customer-first approach to business.

We’d be delighted to help you. Please call us today for free advice, or to book a free measure and quote. Our mobile showroom can come to you.
Professional & Reliable icon

& Reliable

Your complete
satisfaction is our aim.


On price for service,
we’re unmatched.


We pride ourselves on
expert installation.
Mobile Service


Transforming homes for
over 20 years.

What our happy customers are saying. See more five star reviews

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Jon Rist
2021-02-19 via Google
Absolutely delighted with my new shutters, they look awesome, and definitely add value to my property. Not as expensive as I'd first imagined. Ben the installation guy is a friendly nice guy too. Whole experience was great!
Malcolm Williams
2021-02-19 via Google
We installed Factory Direct Sun Blinds to our western deck. The quality of the blinds cannot be faulted and Kyle installed them without any fuss just perfect. Thank you for a fine product adding value to our apartment and allowing us to use the deck on hot summer days. I can recommend your firm without hesitation.
Andrew Holford
2021-02-19 via Google
Factory Direct Shutters & Blinds are a team of Super Stars. Exceptional service and price! We had a pleasurable experience every step along the process from initial contact thought to quoting and installation. My Office blind looks great i will be back again soon.
2021-02-19 via Google
Jules is so wonderful to work with. She has so many ideas. Our blinds look great and the two installers ( Scott was one) were pleasant and cleaned up when they were finished. I love the new look! I would definitely deal with this company again!
Barbara Rowan
2021-01-19 via Google
Look no further this company would be the best. Last Saturday I had installed a concertina plantation shutter in my pergola, roller blinds, Venetian blinds & vertical blinds installed in my home. They all look fabulous. The quality is superb and price very competitive. All Australian made no rubbish from China. The service from each employee I dealt with was efficient, friendly and helpful. I will be using them again in the new year for a small plantation shutter in another pergola. I would highly recommend them to anyone looking for their products.
Martin Kijlstra
2021-03-11 via Google
Our new plantation shutters are very nice and installed perfectly. Ordered them in December and advised of manufacture time and likely installation date, which matched well. Installation was quick, allowed silicone to dry for 24 hrs, now it's awesome. Everyone who sees then thinks they are awesome... And I agree! Good job FDS!
Clint Wright
2020-12-05 via Google
Just had our newly renovated bathrooms updated with new shutters. From the first quote through to the install the team at Factory Direct Shutters have been faultless. Nigel in sales was really helpful in choosing the best products, Alison in the office kept us informed of the install and Marks install was excellent. Really happy the final outcome and will be using these guys again.
Maria MacMaster
2021-02-23 via Google
I have used this company to install shutters throughout my house (in three bedrooms, bathroom, toilet, laundry) ad well as two vertical blinds on two large sliding doors. Jules did a great job doing the measuring and quoting, giving good advice on some unusual windows. Isaac did all the installations and was always efficient, tidy and friendly. I had great confidence in the team and have been very satisfied with the end results. Highly recommended.
Katrina Boyd
2021-03-11 via Google
From start to finish I was impressed. The whole job has exceeded our expectations. We got a few quotes and FD SHUTTERS came in cheaper and were happy to negotiate. They gave follow up call and the guys that installed the blinds were absolutely amazing. I would highly recommend FD Shutters
Dav Hunter
2021-01-16 via Google
Had my blind installed today . Josh was awesome did a wonderful job. Recommend to all looking at getting one. makes a huge difference to your home. Not only cooler but stylish and privacy .I will be getting more done now I have seen the excellent care and work completed and how a difference it has made to the house. Thank you Josh Jessica and factory Direct shutters I really recommend them. Value was one of the best I had been given in a quote.
Lance Obrien
2022-03-16 via Google
Justin & the Team were well above my expectations. I had several quotations & the level of service Factory direct provided was head & shoulders above the competitors. What i liked was Justin's approach; he had passion for his work & gave a good practical opinion on all facets rather than what was easy. Factory directs after sales service was spot on with no neglect on coming back to make a few minor adjustments along with back up calls to ensure we were 100% happy. I can highly recommend these guys as i believe they fit into good old fashioned service